Tag: business

After leaving their customers’ personal information wide open to attack on unsecured servers running ancient software, Sony’s lawyers decided to simply make their customers sign away the right to make claims for damage done by Sony’s negligence. If you don’t want to do so, you must send a “clear statement” about it via postal mail.

So that’s what I’m doing.

September 16, 2011
Sony Network Entertainment, Inc.
6080 Center Drive, 10th Floor
Los Angeles, CA 90045
ATTN: Legal Department/Arbitration

To those who protect themselves far more than they do their customers:

I do not yield, capitulate, surrender, or otherwise stupidly waive my legal right to resolve disputes with any Sony entity through individual or class action litigation. I make no agreement or commitment to needlessly subject myself to the inferior system of arbitration.

Earlier this year, your failure to protect your customers’ personally identifiable information through the most basic of information technology security processes resulted in direct harm to us. You should be working to make sure this never happens again, rather than avoiding legal accountability to your customers for future misdeeds.

Keep your incompetent practices off my fucking legal rights,

Zeke Weeks